Fibre Broadband. Please help. #2. If you do have a socket you can post a photo here. Back a step. Your number will transfer to the Virgin socket. The wall socket is - 5109379 - 2. Cancel and get another open reach broadband as the previous one with the risk of not having broadband for days/ weeks before switch. Re: Old Telewest wall unit in new flat - what is it? The box on the left is an isolator box, *may* contain a splitter instead of an isolator which means the 'fm' point may actually be a general point. Hi, I need to get our Virgin Media socket moved slightly so that we can fit a new radiator. on 28-10-2022 17:29. Call the pre-installation and delivery team on 0800 052 1734. Only thing is how old is the Pc without a network card, since if its older it might be only usb 1. ) on 27-01-2023 17:22. A non-split socket will have the sockets and screws in the middle. I have virgin TV downstairs, set top box connected by a cable which leads to the virgin media branded/fitted socket on my wall. I’ve come to. Browse Virgin Media Virgin Media Community. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Take the red-banded end of the isolator cable, and plug it firmly into the Virgin Media socket on your wall. It has two outputs on the left of the wall box. Rang the helpline today - was told it could be linked to the upcoming change to phone over fibre (although we’ve not had a notification), however the sockets should be working. Connect the Hub’s power cable with the blue tab. Step 3 - Label the box – a letter came with the. Anything is technically possible. Teki Screwfix Select. Don't touch it. Hi. Browse Virgin Media Virgin Media. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. The two sockets on the wall on the RHS are telephone sockets. Pop the power cable into a nearby plug socket, and turn it on. Or if the other end of the white cable is in a more useful. Some will pay to use the Openreach Poles and Ducts depending on what exists, others may install ducting of their own past your house and then like Virgin do on most installs dig and install a small duct with the fibre in to your house. Connect the Hub’s power cable with the blue tab. Please help. on 12-01-2023 21:04. Tags VIRGIN Media wall socket internet , , , , Download: free Website: MyMiniFactory. I got what you mean of the adapter piece, but when I unscrew it, it seems the size of the adapter is not that compatible with the isolator cable. I take that means there is not a Virgin Media wall socket or coax cable so it becomes a new install from the street. Posted 28th Jun 2015. The speeds and connectivity were misrepresented by Virgin Media and the WiFi was utterly dreadful. Wall socket. VM is doing this area-by-area. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. Step 2: Order your TalkTalk Broadband service. We're moving in a few days with Virgin and they said we need to take the super hub 2 and Tivo box with us. However, I do not have any of the specified wall sockets available, and the round socket that is there it doesn’t fit into. . Failing that phone the Pre-installation and delivery team on 0800 052 1734 & explain the situation. Next, connect the power cable. Push the red label end of the white cable, into the wall socket. 0 Kudos. I was under the impression that because virgin checked we could get it in our flat we would have the plug already but it appears not - how do we get a wall socket for broadband and how do I speak to a human instead of going through multiple security checks online and on phone to not be able to get an answer!!!Wall sockets and no connection. $109 at Amazon. Thanks . Removing Old Telewest Cable Page 2 Diynot Forums. Hi, I just moved to a new house and got my virgin media kit today. There are 10 types of people: those. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. 0 Kudos. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure. provided, I shall give them a call tomorrow. It's obviously missing a case/cover and looks quite old. I tried to plug in the new Hub but there is no Virgin Media wall socket for me to attach it to. AnthonyRaw1986. I am so sorry to hear that you seem to be missing a wall socket in the home. Manage Your Account. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for. This is designed to stop ingress from broadcast TV, Radio & Mobile phone signals, which could cause serious issues with your installation. 1. Replacing an actual Virginia Media Central. Crazy! They must be made of money. 0 Kudos Reply. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. 1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream. correctly to the Virgin Media wall socket, please follow these instructions to get set up. TV & FM Radio Sockets. Phone sockets on the wall won't work for new customers unless they have been linked to the hub's phone connection. signed up and was given the option of self installation. • Connect the power supply to the back of the new box, then switch on at the wall. Thanks. We would like to show you a description here but the site won’t allow us. Call the Pre-installation and delivery team on 0800 052 1734. Quick tips on prepping for Virgin Media technician's visit. Page 2 Our new boxes automatically We will start with step-by-step activate when connected. No virgin media socket in Networking and WiFi 8 hours ago; No Virgin Media Wall socket . An easier option is to just get a female to female F connector, available from B&Q, Amazon and others. 899; 57; 138; Eeeps. u just run a long cable from the box inside to whatever room u want. The steps that the Virgin Media engineer needs to do to achieve this are: take the Master socket off the wall and remove the old telephone line cable connected to the back plate (remove the old incoming ‘BT’ type (old virgin media) line) – this is not being used any longer. The box in the attached is a virgin media box. At least spell your title correctly jeezus . Every Day new 3D Models from all over the World. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. This is to prevent dangerous voltages in your home due to different earth potentials between the headend and your home. All forum topics; Previous topic; Next topic; 14 REPLIES 14. Most Virgin Media customers will receive a Hub 3 router. Re: My Flat doesn’t have wall socket. Looks like the pin has come out from an old termination cap. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Dave. . We would like to show you a description here but the site won’t allow us. Pop the power cable into a nearby plug socket, and turn it on. A power adaptor to plug into the Stream box and a power socket at the wall. The fact that it has QuickStart means that the house is ready to use Virgin Media and has the wall socket, but I noticed that we do not have a wall socket. FYI it was push-fit, not screw on, even though the receiving socket on the wall was threaded. Account - Mobile. Second, you'll likely need a manned installation for your VM services. A Virgin Media wall socket typically has more connections and capabilities than a regular telephone socket. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. We have a TV and broadband but no landline required. Trace the short stub of cable going through the wall and see if it goes outside to the plastic omnibox where the VM cable comes in from the street. 0 Kudos Reply. Telewest Cable Wall Sockets. have just received my Quick Start Pack and there is no virgin media wall socket in the house, only a telephone connection. in QuickStart, set up and connections 55 minutes ago; No virgin media socket in house in QuickStart, set up and connections an hour ago; Wiring issue in QuickStart, set up and connections yesterday; No Virgin Media wall socket in my apartment in QuickStart, set up and connections yesterdayBefore I went on holiday at the beginning of June the Landline was working fine, but now it's completely dead, and I have been unable successfully to contact Virgin to find out why. He - 5270179. VM use quality cable and quality crimped or compression F connectors (Screw on F connectors not allowed). I think there’s something missing to the Virgin Media wall socket in my flat. --. - 5250024Forced to use Virgin Media Broadband. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Wall Socket. 6 dB and should ideally have a terminator cap on the unused connection). Tried the virtual assistant but it didn’t prove helpful. Stay safe online. Hi @Gerry9870 thanks for your post here in the Community, although I'm sorry to hear of your concerns raised here about the switchover. Virgin cables must only be provided by isolated sockets provided by Virgin Media. The only problem is that the Virgin engineer kindly pushed the cable through a hole he drilled into the wall so it doesn't look very pretty. Virgin Media - Cable Broadband, Digital TV and Telephone/Mobile News. Everything is freshly decorated and the telly, internet and TV work fine. Thanks, Megan_L 32,846. If you're happy with this and for the charge we can make the arrangements for you 🙂. We would like to show you a description here but the site won’t allow us. 14,065. Call the Pre-installation and delivery team on 0800 052 1734 and explain the situation. You can visit the website virginmedia. Options. Reply. Options. So, you should mention those devices to your provider and check if these need to be replaced or reconfigured to continue working. 1 ACCEPTED SOLUTION. Source: current tech for VM :) P. 4. Security matters. Back a step. Screwless Faceplate. Can you arrange an engineer to help me out on this step?. If you look into the back of your Hub, you'll see a port. Just joined. 19 minutes ago. on 15-11-2022 18:53. Being connected to the internet is one of the most important modern essentials in 2022,. If you would pay an electrician to do it you may as well pay virgin and then you know it's done right. Nip off one RJ11 plug and pass the cable through the hole in the wall for connection to the NTE5 socket, the remaining RJ11 plugs directly into the Hub. Can you arrange an engineer to help me out on this step? novirginmediawallsocket Do I need Virgin to move the socket, or can I, or an electrician do it? So, I want to reposition my TV and set-top box, and don't want to run an extension cable. add to list Tags Virgin Media Box Wall Mount (Side) UK , , Download: free Website: Thingiverse. if your taking it off for good hit the torx screw hard with a hammer and it will crack and the front casing will come off (but do it this way. The Openreach sockets do not work for Virgin Media. Share. When ordered it didn't say anything about needing a VM wall socket. 2. It is 1/2 in. Take the end of the isolator cable with the black band and push it firmly onto the socket of your new Hub. Buy Multimedia Sockets at Screwfix. All the wall sockets I can see are for BT. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. Tudor. Kath_F. See where this Helpful. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. cable from wall. I've also got an old NTL phone socket so. I’m having the exact same problem. Try tracing the cable from that box, the internal sockets are often in the most unexpected places. 68K; 345; 502; Alex_RM. Standard Member. Got my virgin media self install kit but I don't have a virgin socket. @ssueto wrote: I tried it (Telewest socket) but I don't receive any Internet connection. You need a small spanner to remove this, then push the provided connector over the exposed end. com. If by old box you just mean a wall socket for plugging equipment into, it would be best to leave it in place in case you ever take Virgin Media services in future. I have also checked outside and there is no box either on my property or on my boundary wall. But what I can't figure out based on the research so. Don’t plug the power cable into a plug socket yet. Virgin Media Multiroom is a service that allows you to have up to two additional TV 360 mini boxes, so you can watch shows all over the house. Hello, I’ve been sent a start up kit with my hub in saying I need to plug the red banded cable into the virgin wall socket like above, however I don’t have one in my property. It’s important you talk to your provider about how the service will work for you. It is causing an issues to my development of the property. Thankfully, it's very easy to tell whether your. There are a few solutions if you have an Ethernet cable that doesn’t fit into the socket. Another option might include. 0 Kudos. I don't intend to become a Virgin Media customer and would like this cable removed if possible. self install. It also protects the network from 240 volts being fed to it by faulty TVs in your home. Back a step. on 23-12-2022 10:31. 0. All the wall sockets I can see are for BT. Browse Virgin Media Virgin Media Community. And on the back of the box. Phone Line Dead But Internet Still Works Or Drops Out Noisy Ly. If you can get Quickstart, you can choose one of two delivery options. Installing Virgin Media broadband on the first time . James-30 wrote: ». I can only find the TV socket. If you were provided with a self-install option then it would mean that a previous tenant at that property had Virgin Media services installed and that services were provided there, so potentially the socket was removed by a previous tenant. I have tried to contact vm but I don’t have a landline number so they w. The cable could be hidden within, or behind, furniture. You'll have to cut the cable and seal the hole up. In your Stream kit you’ll find everything you need to get the Stream box up and running. Hi @Prgaraujo, thanks for your post, and welcome to the Forums and Virgin Media! I'm glad to hear you've got things up and running. (I did this video to help/guide new engineer as I did not find any for my self when I started. Connecting Hub 3 To Extensions Virgin Media Community 4797660. I can only find the TV socket. Account - Cable. Home News Forum Articles Welcome back Join. Thanks for your post on our Community Forums @Kimloan, and a very warm welcome to our Community Forums! Sorry to see that the installation could have been done tidier that what was left behind. My Virgin Media App. Don’t plug the power cable into a plug socket yet. Feb 22, 2022. But it seems we're missing the isolator cable that attaches the wall socket (threaded) to the box socket labelled 'wall', also a threaded connection. So you can either unscrew this one & push on the connector provided in the Quick Start pack. in Networking and WiFi 13-10-2023; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023 What are the socket(s) that you are trying to remove - an extension socket or the VM master socket? If you are removing extension sockets, that should be easily achievable. #2. Options. Back a step. 10; 0; 0; alexkay003. However, since theres no virgin media socket is it possible if someone who works at v. Tudor. We'd love to assist with this, I will send you a PM here soon so we can look into what's. It indicates the types of connections used for each area of the house, like the switchboard, outlets, and lights. 0 Kudos Reply. All. ahhh the rubbish that is CS - you could try this. Answered! Go to Answer. Some cable types can only be used in specific sockets, so check your instructions. Stay safe online. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. VM don't use fibre inside the property. Installation: Wall socket issue. We would like to show you a description here but the site won’t allow us. if not a technician will install one. What do we do? - 5352510. I was thinking, it would be nice if Virgin Media inform buyer at the early stage about their wall socket before we proceed to order. 23/04/17 - 06:45 #6. 07K; 223; 462; Natalie_L. Please help. How can I speak to someone about getting one installed. Virgin Media. Or if the other end of the white cable is in a more useful. They will charge £99 for a relocation. Vonage 2nd line. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. If it’s damaged or not working correctly, it could be causing your internet issues. Vonage 2nd line. In save blog. But I don’t see anything like that apart from satellite dish cable outside the window. Hi TRY, Thanks for updating your thread! I am really glad the security engineer managed to get this sorted for you without any issues I am also glad the redecorating went well too! If you need any further help,. 0 Kudos. - Ideally, I would like to install a permanent wall socket that could accept the above signals and run the cables to an "out of sight" location, at which either Sky or Virgin could be connected to the socket. New and used Socket Sets for sale in Victoria, British Columbia on Facebook Marketplace. I can only find the TV socket. For more information, select the type of broadband service you're planning to switch to on TalkTalk: Fast Broadband. Always assuming the cable will reach to the BT junction box of course. Tried ringing the number from my mobile - rings out, so the line is fine, it’s just the connection in the home. Sometimes there is no wall box, just a trailing cable. 22/11/12 - 11:50 #6. It should be free of charge. I have the old virgin media wall socket. Browse Virgin Media Virgin Media Community. Raised Rounded Profile. Cant sign in to my virgin media in Email 2 hours ago; Can't access My Virgin Media settings in Networking and WiFi 6 hours ago; Virgin media email not working in Email 7 hours ago; Virgin Media Wall Socket not found in QuickStart, set up and connections yesterday There were many cable companies that originally built the networks in the early 1990s. • Scroll to the HDMI port you connected the cable to. Plug into the Hub. The phone has been plugged into a wall socket and was working fine for years. This is designed to push over the existing screw connector the outlet has. screw the master socket back to the wall. We recently received our router and cables. Chris. Sounds like you will need a technician, as the cable may be disconnected in the street cabinet. on 14-09-2022 12:00. The wall box may be branded with the logos of an old cable TV company (not VM). I am having a room change and update so now will have a wall socket a lot closer to the virgin wall outlet than before, reducing the cable needed…We're here to help. Click to find the best Results for virgin media Models for your 3D Printer. Follow these simple installation steps for your Virgin Media home phone set up. Occasionally only a very short stub of wire is left behind often hidden. The. If you are only connecting one piece of equipment, you don't need the splitter (which is marked with an insertion loss of 3. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. There is a long wire and plastic boxes. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. Virgin Media; My Virgin Media; Shop; Help;. Options. The wall box may be branded with the logos of an old cable TV company (not VM). @Briannahsarah wrote: Here is a photo. In regards to a Wall Socket, as mentioned by @jbrennand, we can get one of our Technicians to come out and install this for you but it would be at a £25 one-off charge. 1. Can anyone advise on this issue, or I think that should be set up by an engineer. Hi VM, We've recently moved home and the existing Virgin Media wall socket is located in one of the 1st floor bedrooms (which belongs to our child, therefore concerned they may switch it off). A photo would be helpful if possible. You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) When calling Faults you will hear the automated response asking you to press 1 for the link to online support etc. Tudor. Don't touch any of wiring on the exterior yourself or Virgin will not be too happy about it. I have now read through some of the same queries on here and realise that it may be the old BT wall socket or in my ca. For more information please visit:Options. Installing and configuring your kitNo wall socket, cannot find anyone to contact!!!!! Help!!!!! - 5180187. We would like to show you a description here but the site won’t allow us. i also have virgin broadband upstairs, where a cable leads from the modem to the virgin. Page 2 Our new boxes automatically We will start with step-by-step activate when connected instructions on uninstalling your old kit. Next, connect the power adapter to the Hub, and plug it into a. . Neighbours have Virgin Media Broadband, but my house is the only one on the street not connected in Networking and WiFi 2 hours ago Access denied on router in Networking and WiFi 3 hours ago Virgin Media not available at my address according to your website, but my neighbours have it in QuickStart, set up and connections 7 hours agoVirgin will not remove them. I was never asked if I had a wall box. easy install. I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. add to list Tags Virgin Media Box Wall Mount (Side) UK , , Download: free. I got a self setup broadband kit but have no Virgin media wall plug. The isolator cable came today with the pack, the cable with green label and the white rectangular socket was already there. Tudor. Hi All I’m new here. . All the cabling is the property of Virgin Media and must not be touched. If however the socket itself has been removed you will need assistance. Quickstart is the quickest and easiest way to setup our services. Provides a range of audio and video signal connections. Some will pay to use the Openreach Poles and Ducts depending on what exists, others may install ducting of their own past your house and then like Virgin do on most installs dig and install a small duct with the fibre in to your house. An engineer came out yesterday and we eventually found it randomly part the way down the stairs. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Two virgin media wall sockets, only one required in QuickStart, set up and connections Monday; Paying for 500mbs but. • Scroll to the HDMI port you connected the cable to. This new phone cable is then joined (either in the omnibox or through the wall) to the existing telephone socket downstairs. VM BB TV Landline. In some homes there is just a loose cable, looking on the outside it may be possible to see where it enters. £270 does sound way over priced for a tv aerial. Account - Mobile. No outside box - cable through the wall to inside box - very old 20 years ago. It is a detached 3 floors old house. The bottom two cables aren't plugged into anything so presumably can be removed, and the top one is attached to a blank socket in the wall - no idea what this leads to but thought it might have been related to Virgin TV cabling as the previous owners didn't have an aerial and therefore had to rely on Virgin's cabling. I have had my broadband delivered and i haven't got a wall socket so i can not set up my broadband - 5321911. All I am aware of terminate the fibre inside. If you have a phone that uses batteries, check they’re inserted correctly, charged – and replace, if necessary. #1 I am having my lounge plastered in 2 weeks and wanted to know if its possible to have a socket with wall plate installed on the wall to hide the cable from my. See where this Helpful Answer was posted. Follow any cables that come from it and go inside - if you can't see any cables, look inside opposite external box as they may just have drilled through wall. Forum TeamVM fit a telephone socket next to your router upstairs and run a telephone cable externally to the omnibox outside (following the same path as you existing external coax cable for the router). 1 1. You should see a welcome screen, then the Virgin Media start up screen. So you can either unscrew this one & push on the connector provided in the Quick Start pack. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. . My options are . Plug into the Hub. 6. on 27-10-2022 09:24. So, my downstairs living room has a virgin wall socket, which has been fine and dandy since we moved in. Tip Set up all of your kit within 12 hours to avoid any delay and get the services you haveI'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. That said, availability is improving rapidly and Virgin Media now suggests that around 60% of homes in the country can access cable broadband deals. 1 Mar 2016. 1. So our coaxial cable snagged on some furniture and seems to have pulled some bits off the wall socket. Check out the purple envelope in the top right hand corner for a private message from me, and I'll. You need an aerial and an RF feed from it. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. I have had my telephone disconnected from my socket for quite a while as we were getting constant scam calls. I have only got one rectangular shaped white socket (Shown as below) but it seems old. The wall box may be branded with the logos of an old cable TV company (not VM). I'm looking to replace an old wall socket in my new house. Awful first impressions of Virgin Media. Step 3 - Label the box – a letter came with the. I have a working internet phone but we are decorating and I want to know about the old wire phone connections. Focus on connecting the VM Hub to the wall socket & getting it working for W-Fi and direct connected laptops. Trouble shooter. many thanks. Then, now, I feel sad my broadband not working yet because of that. I don't work for Virgin Media. Apparently, if I get a second router, I'd have to turn the main hub into modem mode and then the new router acts as a second access point. 1 Mar 2016. on 05-09-2023 20:36. Get the Hub ready by connecting the wires. Yes, you are correct you do need a Virgin coax connection with the mini box for live TV, you will need to give VM a call on 150 from a Virgin phone or 0345 454 1111 from any other phone. log into hub3 - 192. on 17-03-2023 15:18. 3) other end of this cable, connect the female to female F connector, connect the other side of this to the cable from the wall. #12. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. I have already arranged for my broadband to me switched to the new property as vm said its already present in the house but have no wall socket except a very old telecoms. . See if you can get connected. Page 1 Installation guide Uninstall Install your TV 10 mins 30 mins. If so, your phone connection is from the back of the VM hub. . Account - Cable.